
410-999-8184
The Cosmic Phoenix Limited Liability Company
Rebecca Ross, CPPM
Practice Management
Expert Guidance
Managing a physician's office requires a wide range of skills. The responsibilities are broad and require detailed management of multiple processes, including the revenue cycle, compliance regulations, human resources, health information, and general business processes.
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As a Certified Physician Practice Manager (CPPM®) with 20 years of hands-on experience, I specialize in the complex operational and financial demands of the modern healthcare sector. I offer a comprehensive approach to practice management—from optimizing revenue cycles and ensuring strict compliance, to leading high-stakes B2B negotiations and drafting foundational contracts. Known for my meticulous attention to detail and clear, persuasive communication, I ensure no critical element of a partnership is overlooked. Above all, I am a strategic advocate dedicated to negotiating the most favorable and profitable outcomes for your organization.
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What is a Certified Physicians Practice Manager?
Managing a physician's office requires a wide range of skills. The responsibilities are broad and require detailed management of multiple processes, including the revenue cycle, compliance regulations, human resources, health information, and general business processes. The Certified Physician Practice Manager (CPPM®) credential is for individuals with a lot of experience in many areas of healthcare. Experienced practice managers will benefit from the broadened skillset and validation of their knowledge and expertise in this profession. As found on AAPC website.
CPPMs demonstrate expertise in:
• Understanding the various types of insurance plans
• Healthcare business processes, workflow, and reform
• Fraud, abuse, and corporate compliance
• Quality initiatives and healthcare
• Medical office accounting, physician reimbursement, and revenue cycle management
• Human resource management
• Marketing and business relationships
• HIPAA and data security
• Health information technology, electronic health records, and health information exchange


Services
Expertise. Intuition. Ingenuity.

Healthcare Business Processes and Workflow
The Path to Success
•Types of Health Care Providers
•Medical Practice Staff
•Patient Visit Process
•Leadership
•Management
•Effective Communication
•Efficiencies
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My clients are my number one priority, and my services prove just how committed I am to their success. Book an introductory meeting today to learn more about how I can make your business thrive.
Physician Reimbursement
A Comprehensive Approach
•General Principles of E/M Coding and Documentation
•General Principles of Billing
•Types of Reimbursement
•Payment Polices
•Denials
•Code set principals
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My services are customized to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how I can help today.


Healthcare Revenue Cycle Management
Expert Guidance
•Revenue Cycle Management
•Analysis of Revenue Cycle Management Reports
•Accounts Receivable
•Collections
•Denials Management
•Bad Debt Management
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Do you have a project or idea that you’d love to bring to life? Since founding my business, I’ve provided my clients with a wide range of consulting services such as this one. To find out more, get in touch.
Basic Medical Office Accounting
The Path to Success
•Analysis of Financial Reports Accounting Methods
•Budgeting
•Purchasing
•Chart of Accounts
•Accounts Payable
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My clients are my number one priority, and my services prove just how committed I am to their success. Book an introductory meeting today to learn more about how I can make your business thrive.


Healthcare Reform
A Comprehensive Approach
•American Recovery and Reinvestment Act
•Provision of Health Care Reform
•HITECH Act
•Accountable Care Organizations
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My services are customized to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how I can help today.
Quality Healthcare
Expert Guidance
•Quality Improvement
•Benchmarking
•Physician Quality Reporting System
•Plan, Do, Check, Act
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Do you have a project or idea that you’d love to bring to life? Since founding my business, I’ve provided my clients with a wide range of consulting services such as this one. To find out more, get in touch.


Electronic Medical Records
Expert Guidance
•EMR Selection
•EMR Implementation
•Meaningful Use
•HITECH Act
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Do you have a project or idea that you’d love to bring to life? Since founding my business, I’ve provided my clients with a wide range of consulting services such as this one. To find out more, get in touch.
Modern Health IT and Interoperability
The Path to Success
•E-Prescribing
•Telemedicine
•Patient Monitoring Devices
•Clinical Decision Support
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My clients are my number one priority, and my services prove just how committed I am to their success. Book an introductory meeting today to learn more about how I can make your business thrive.


HIPAA and Patient Data Security
A Comprehensive Approach
•Covered Entities
•HIPAA Privacy
•Business Associates
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My services are customized to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how I can help today.
Human Resources Management
Expert Guidance
•Hiring and Termination Process
•Compensation and Benefits
•Labor Laws
•Employee Performance Evaluation
•Provider Credentialing
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Do you have a project or idea that you’d love to bring to life? Since founding my business, I’ve provided my clients with a wide range of consulting services such as this one. To find out more, get in touch.


Fraud & Abuse Compliance
The Path to Success
•Fraud and Abuse
•Federal False Claims Act
•Corporate Integrity Agreements
•Compliance Plans
•Malpractice
•Stark Law
•Anti-kickback
•CLIA
•EMTALA
•OSHA
•Risk Management
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My clients are my number one priority, and my services prove just how committed I am to their success. Book an introductory meeting today to learn more about how I can make your business thrive.
Marketing & Business Relationships
A Comprehensive Approach
•Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis
•Brand Development
•Patient Surveys
•Marketing Materials
•Relationships with Hospitals
•Purchasing and Negotiation Skills
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My services are customized to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how I can help today.


Space Planning & Operational Flows
Expert Guidance
•Workflow
•New company creation/development
•Scheduling
•Office triage
•Medical office design
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Do you have a project or idea that you’d love to bring to life? Since founding my business, I’ve provided my clients with a wide range of consulting services such as this one. To find out more, get in touch.
Business Continuity
The Path to Success
My clients are my number one priority, and my services prove just how committed I am to their success. Book an introductory meeting today to learn more about how I can make your business thrive.


OSHA Medical Outpatient Compliance
A Comprehensive Approach
My services are customized to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how I can help today.